Refund & Cancellation Policy
Last Updated: October 2023
At Travel Fares Compare LLC, we want to ensure complete transparency regarding the cancellation and refund of any travel services booked through our agents.
1. 24-Hour Cancellation Policy
In compliance with the U.S. Department of Transportation, flights originating from or departing to the United States can be cancelled within 24 hours of booking for a full refund, provided the booking was made at least 7 days prior to the flight's scheduled departure. To execute a 24-hour cancellation, you must call our support line at 1-800-123-4567.
2. Standard Airline Cancellations & Changes
Beyond the 24-hour window, all airline tickets are strictly subject to the fare rules and policies of the specific airline you are ticketed with.
- Non-Refundable Fares: Most discounted airline tickets are non-refundable. If you cancel a non-refundable ticket, you may receive an airline credit for future use, less any applicable airline penalty fees.
- Agency Service Fees: Any service fees charged by Travel Fares Compare LLC at the time of the original booking are strictly non-refundable.
- Exchange Fees: If the airline permits a change to your ticket, you will be responsible for the airline's change fee, any difference in fare, and a Travel Fares Compare exchange processing fee of up to $50 per ticket.
3. How to Request a Refund or Cancellation
We do not process cancellations via email for security reasons. To request a cancellation, change, or refund, you must call our customer service team during normal business hours:
Phone: 1-800-123-4567
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
4. Refund Processing Time
If your ticket is eligible for a refund directly to your original form of payment, please allow 1-2 billing cycles (up to 30 days) for the credit to appear on your bank or credit card statement, as processing times vary by airline and financial institution.